FAQ/ Sales and Payment/ payment-details

Questions on Sales and Payment

39 questions available

31
Can I pay in terms of INR through PayPal?

Can I pay in terms of INR through PayPal?Payments can be done only with 'US Dollars' in Paypal. Hence it is not feasible to pay in terms of INR.

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32
Is it necessary to pay any additional charges for using the payment gateway?

Is it necessary to pay any additional charges for using the payment gateway?There are no additional charges for using payment gateway during any of your orders through our site hioxindia.com.

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33
How a customer will know that his/her payment has failed?

How a customer will know that his/her payment has failed?We, the Service Provider, will forward a reminder mail to the customer, when his/her payment gets failed. On seeing the mail, customer can identify

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34
What you mean by Combo Offer?

Combo offer in Hioxindia is a discount applicable for the purchase of both Domain and Hosting services.Combo offer gives you the best discount pricing.Example:Buy a .com domain and 1GB Hosting @ Rs.500/yrBuy

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35
What is the Renewal Cost for my website?

You can view the renewal cost of your website in either of the two ways we have mentioned below.Option 1:Sign in into your account and proceed with the below stepsStep 1: From menu, click Orders -> My

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36
Does Hioxindia Discount Offers applicable to the Renewals?

No, Hioxindia Discount Offers are not applicable to the renewals. You will get only slab discount for the renewals. To get more details about the slab discount, proceed with the steps below.Step 1: Login

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37
After one year what will be charges for hosting and domain?

We cannot assure with the exact amount to be paid for hosting and domain renewals after one year.Prices for hosting and domains will be updated periodically. The price for the domain and hosting will be

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38
What should I do in case of Payment Failure in CCAvenue/EBS?

Incase of any payment failure in CCAvenue/EBS, the payment will be refunded to your bank account within 5- 7 working days. You may also contact our server support team to check whether the payment

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39
How do i use my current balance to pay for renewals?

To pay using your current balance, you will need to have a balance available in your Hioxindia account that you can use to make the payment. If you want to pay using your current balance, you will need

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