FAQ/ Sales and Payment/ sales-details

Questions on Sales and Payment

46 questions available

16
Is there any manual intervention in the expiry of domain?

Is there any manual intervention in the expiry of domain?No, it is an automated process and there is no manual intervention in it.Once the domain expires, the name server is changed to a parking page.

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17
What is the minimum period to host a plan?

What is the minimum period to host a plan?The minimum hosting period for a plan depends upon the type and validity of a package. Validity of a package differs from one plan to the other.The packages for

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18
Is it possible to downgrade the hosting account?

Is it possible to downgrade the hosting account?No it is not possible to downgrade a hosting account from the existing one. You can only upgrade the package.

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19
Can I buy hosting with unlimited domains, PHP, MYSQL amp Ruby functionality?

Can I buy hosting with unlimited domains, PHP, MYSQL & Ruby functionality?In case you wish to purchase a hosting account with unlimited domains, then you can go for reseller packages. However the reseller

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20
Will the rate for a package be changed in future?

Will the rate for a package be changed in future?Both the Plan and Rate are subjected to change at any time. Note that you may have purchased any package from us. But if there are any alterations done

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21
Can I buy domain for the hosting purchased from another concern?

Can I buy domain for the hosting purchased from another concern?Yes, you can buy domain for the hosting plan which is hosted with another service provider. It is not necessary to buy both 'domain and hosting'

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22
Does the hosting package include domain name?

Does the hosting package include domain name?Note that the domain and hosting are two different features.Generally, the domain does not come with hosting package. To launch a website, you need to purchase

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23
How much should I pay to buy a single Static IP?

The rates are subject to change. However you can just see the current price of the Static IP under the following link.Buy static IP @ https://www.hioxindia.com/static-ip.php

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24
Is it compulsory to purchase both the domain and hosting from a single service provider?

It is not necessary to buy both the domain and hosting from a single service provider. You can purchase domain name from a provider and the hosting space from another. After that you have to update the

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25
Can I register an expired domain before it comes to the common pool?

Can I register an expired domain before it comes to the common pool?No, you cannot register an expired domain, until it comes to the common pool.In general, any .com domain, which gets expired, will come

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26
Will I be able to upload the files when my account is expired?

Will I be able to upload the files when my account is expired?You cannot upload the files if your hosting account has expired. You cannot login to the control panel once your account gets expired. So,

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27
Can I register the domain co.uk for one year?

Can I register the domain 'co.uk' for one year?No it is not possible. Note that the minimum period for registration of domain co.uk is two years. A customer can able to register this domain for the period

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28
Is it necessary to have a domain to buy Static IP?

Is it necessary to have a domain to buy Static IP?No, it is not necessary to have a domain to buy a static ip. But, it is mandatory to have a hosting space and the static IP you buy will be mapped to that

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29
Can I buy the Static IP for a month?

Can I buy the Static IP for a month?No, we do not provide static ip on monthly basis. Customers can buy it for a period of 11 months only. We will offer static ip, only when a customer purchase/possess

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30
Do you provide domain with .co.cc extension?

Do you provide domain with .co.cc extension?No, we do not offer domain with '.co.cc' extension. But '.cc' extension is available at present. List of available domain extensions at Hioxindia.com

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