FAQ/ General/ basics-general

Questions on General

209 questions available

46
How to find the limit for login failure attempts?

How to find the limit for login failure attempts?It is not possible for the users to identify the limit for login failure attempts. Generally Hiox Servers may block for IP's with failure attempts ranging

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47
Will the service provider have the backup of customer s website?

Will the service provider have the backup of customer's website?Yes, we have the website backup of our customer's website. Note that we have only the weekly backup of the customer's website. It is not

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48
How to build a website, without designing it?

You can build your own website, without designing it. We do provide Free Templates services for your website needs. You can just choose your desired template and edit according to your need. If you

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49
My web space is full and all my mails are bouncing back. What can I do?

It seems that your hosting space has been over used. In this situation, first delete few unwanted mails from your mail account. Then clear all the mails located in the trash folder.To avoid this kind of

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50
Do you provide SSH login in shared hosting plans?

Do you provide SSH login in shared hosting plans?No, we don't provide SSH login in shared hosting plans. If you need SSH login, then you need to buy any one of the VPS hosting plans.

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51
How to monitor my website?

You can use the online website monitoring services websites to monitor your site's downtime. Just choose a reliable monitoring website and do complete the registration process to get started. Make sure

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52
What is the uptime provided by Hiox India?

What is the uptime provided by Hiox India?We provide 99.5% uptime. The word 'Uptime' means the effective functioning of a website without any downtime. We work round the clock to ensure that our websites

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53
Will I get additional bandwidth with purchase of hosting package?

No, it is not possible to get additional bandwidth with purchase of hosting plan. If you require additional bandwidth, then you need to upgrade your existing hosting plan.Check out the steps to Upgrade

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54
Is it possible to raise the number of login failure attempts in server?

Is it possible to raise the number of login failure attempts in server?Normally the service provider reduces the number of login failure attempts that will cause IP block to ensure the security of a particular

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55
Can I upload a folder?

Can I upload a folder?Yes, you can upload a folder. You can upload the files into public_html. The public_html is like a directory, in which users can place their files. Login to FTP (File Transfer Protocol),

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56
Is it possible to upload an image folder in a website?

Is it possible to upload an image folder in a website?Yes it is possible to upload a folder which contains images. Note that you should have assigned proper file extensions to the image files placed inside

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57
Is it safe to save the login details in browsers?

Is it safe to save the login details in browsers?It is never safe to save the login details in browsers as hackers can easily obtain your information. So, never store any username and password details

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58
What is a website builder?

What is a website builder?The Website Builder is a software or third party application. You can build your own website from your end using the website builder tool.The website builder tool assists the

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59
How to buy the Website Builder?

How to buy the Website Builder?The website builder tool is available in the windows hosting. So you must buy any one of the hosting packages under Windows hosting to get this application.Website builder

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60
I am unable to view the under construction page of my website?

I am unable to view the under construction page of my website?There are two important reasons why you are unable to see the under construction page of your website. You may not have updated the name servers

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