The option to turnoff strict mode in Mysql is only applicable for VPS or Dedicated Hosting customers.You may not be able to turnoff strict mode in Mysql in Shared servers. But, you may upgrade your hosting
More...You can block mail from specific sender by adding their e-mail address or their domain name to the Blocked Senders List. So whenever messages from those addresses or domain name in this list are always
More...The below tutorial links will guide you with the simple steps to restore your website backup using cPanel and FTP (Filezila).If you have access to cPanel dashboard, then you can refer to the below tutorial
More...My website has been suspended. Can I take a backup from it?First, your website needs to be activated. After that you will be allowed to take the backup. Activate your site by renewing your hosting space.
More...Can I use the existing hosting account for my alternate domain? If you already have hosting account with us, then it is possible to host the alternate domain name with the hosting account. If you wish
More...I had sent a mail to support. When will my query be solved?As each query differs from the other, we cannot assure the time limit for the resolution. However, you can be assured of a reply/update within
More...My website is hacked. What should I do to make it online?First, you need to send a mail from your registered mail id to support@hioxindia.com, requesting to re-create the account. You should also look
More...My demo account is converted into regular hosting plan. But space and bandwidth limit haven't changed.For the above issue, send a mail to support@hioxindia.com from your registered mail id. Mention your
More...Follow the below steps to submit or create a support ticket.Step 1: Login to Hiox India Client account.Step 2: Click on My Tickets in the Dashboard menu.Step 3: You will be directed to Tickets page.
More...When can a customer use the escalation form?When a customer feels that the queries are not replied properly or if he/she hasn't received a good assistance from the support team, then he/she can use this
More...How to use the 'Escalation Form' at HioxIndia site?Follow the below steps to use the Escalation Form.Step 1: Open HioxIndia site.Step 2: Click Support -> Escalate Support.Step 3: In the new page, fill
More...Hiox India client login facilitates you to change the domain ownership in simple steps. Click here to get the step by step guidance to complete the change ownership process successfully.
More...Can I change the domain of the hosting account?Yes, you can change the domain name of the existing hosting plan. Just send a mail to support@hioxindia.com from your registered mail id, requesting to update
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