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Yes, you can take the website backup. As domain and hosting are different, so you can take a backup of your website even if your domain is expired. But, your hosting package should be in active status.You
More...Just follow the below steps to get live support from HioxIndia.Step 1: Login to HioxIndia Client AccountStep 2: Click the Live Chat icon in the home page.Step 3: A new window will open. If you are here
More...You can reset your hosting control panel password by loging in to your Hiox India client account and clicking on the Reset Password option under your hosting invoice. Once done, you will receive the new
More...If you have self backup, you can make a fresh upload of those old backup files. Otherwise you can contact Hiox India support team at support@hioxindia.com. If backup is available at that point of time,
More...Yes, the domain swapping comes under normal support. Click here to know the detailed procedure on how to do a domain swapping. Note: *Charges Applicable
More...What are the support facilities offered by Hiox India?We do offer support facilities to our customers in the form of Live Chat and Mail. Even customers can call us and get their queries solved.To view
More...Can you send my login details to my another mail id?No, it is not possible. Generally the login details can be shared/send to the customer's registered mail id only. If needed you have to change your registered
More...How to check the ticket status in support ticket?Follow the below steps to check the status of the support ticket.Step 1: Login to Hiox India Client AccountStep 2: Click on My Tickets in the Dashboard. Step
More...Mails were deleted in the server. How can I recover it?Note that once the mail is deleted from your mail account, then it is very rare to recover it. However you can send a request mail to support@hioxindia.com
More...Mails are not delivered to my mail inbox. Can you check it from your end?If we need to check the issues, then we require the login details to enter into your mail account. So, you need to send a mail to
More...No, normally we don't provide support for designing of the web pages or website. You can make use of our Free Templates services for your web design needs. You can choose and edit your desired template
More...Can you delete all the contents in my war file and also the folders?If you want us to delete, any of the files or folders in your hosting account, then we need confirmation from you. So send mail from
More...Yes, customers can able to obtain their login details by raising a support ticket. Use this link to raise a ticket.Password Reset is a feasible solution when you forgot your control panel password.
More...What should I do when my site gets blacklisted?To retrieve your site from blacklist follow the below procedure:1) First, delete unwanted files or harm files found in your site.2) Send a mail to support@hioxindia.com,
More...Instead of deleting data, we will terminate your existing account and create a new hosting account.In order to do so, raise a Ticket or send mail to support@hioxindia.com from your registered mail id.
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