Frequently Asked Question

FAQ / Domain


Why is my Domain Transfer Locked?

If your domain is under a domain transfer lock, you will be unable to transfer it. If your domain is transfer locked, it could be due to the following factors:

  • Registrar Lock: This is an internal lock that we, your domain registrar, place on your domains in an effort to keep them from being transferred or moved to another account by anyone other than the owner.
  • New Registration: Newly registered domains cannot be transferred within 60 days of registration and, thus, are considered under a transfer lock. This cannot be adjusted and is a part of ICANN policy.
  • Recent Transfer: Newly transferred domains also cannot be transferred within 60 days of the original transfer, which puts them under a transfer lock. This also cannot be adjusted and is a part of ICANN policy.

If your registrar does not allow you to unlock your domain name yourself, please contact your registrar to have it unlocked. If your registrar does not unlock the domain or provide you with a reasonable method to unlock it within five days from your request, please submit a Transfer Complaint.

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