Frequently Asked Question

FAQ / General


What is Two-Factor Authentication? How do I enable 2FA on my account?

What is Two-Factor Authentication (2FA)?

Two-Factor Authentication adds an extra layer of security to your account by requiring not only your password but also a second form of verification.

Why should I use 2FA?

Two-Factor Authentication 2FA significantly reduces the risk of unauthorized access to your account, protecting your personal and financial information.

How does 2FA work?

After entering your password, you'll be prompted to provide a second form of verification, such as a code sent to your mobile device or generated by an authentication app.

How do I enable 2FA on my account?

  1. Login to your account at Hioxindia.com.
  2. Navigate to the "My Profile" section.
  3. Choose "Two-Factor Authentication."
  4. Select the option to receive your OTP (One-Time Password).
  5. Update your settings.

Once updated, the next time you try to log in, you will be required to provide the additional code sent to your registered email or phone to access your account.

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