Frequently Asked Question

FAQ / Cloud

To purchase a cloud server from Hiox, follow these steps:

Select a Plan Choose your preferred cloud hosting plan from the available options here
Click Buy Now Proceed to the order page.
Enter Details Provide the Hostname or Domain Name and select your desired duration (monthly or yearly).
Choose an Operating System Select between Linux or Windows.
Select a Control Panel Pick DirectAdmin, Plesk, or cPanel for website management.
Add Extra Protections (Optional) Include services like DDoS protection, JetBackup, or Immunify360 if needed.
Install Applications Select any required pre-installed applications.
Backup & Managed Services (Optional) Choose additional backup or managed services if required.
Review Pricing Hiox calculates the total cost based on your selections, including GST.
Proceed to Checkout Login/Register and complete the payment.
Receive Setup Details Your server setup details will be sent to your registered email.

For further assistance, you can contact Hiox s support team.


Not at all helpful Not much helpful Some what helpful Very helpful Extremely helpful
What could be better? (Optional) X Not related to my issue Too complicated explanations Too much information Incorrect information Unclear information Incomplete information Too old information Do you have any other feedback about this faq ? 1000