Frequently Asked Question

FAQ / Sales and Payment


How do i use my current balance to pay for renewals?

To pay using your current balance, you will need to have a balance available in your Hioxindia account that you can use to make the payment.

If you want to pay using your current balance, you will need to follow the steps.

Step 1: Login into your Hioxindia account.

Hioxindia client login

Step 2: Go to Orders -> Pending Orders / Renewals for which you wish to make payment. Here I chose to go for renewals.

Step 3: Select the order to make the payment and click on "Proceed Payment".

List of renewals

Step 4: Choose the package and duration details from the window that opens and click on "Proceed Payment".

Proceed Payment

Step 5: If you have a balance available in your account, you will be able to see the option to pay using your current balance when you go to make a payment. You can select this option and "Proceed to Payment" to use your balance to pay for the order. If the balance in your account is not sufficient to cover the full amount of the payment, you will be shown a list of other payment options that you can use to pay the remaining balance. You can then choose one of these options to complete the payment and process your order.

Use current balance for payment

Low current balance

Proceed to payment

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